Clachan Garden
Booking Terms & Conditions
- Booking Confirmation
A firm booking will be made upon receipt of a booking form and 20% deposit of the accommodation rental. Bookings made within eight weeks of the start date are required to be paid in full. - Payment of Balance
The balance, including the Good Housekeeping payment, is due and payable not later than eight weeks before the holiday start date. In the event of this balance not being received on time, we reserve the right to cancel the holiday without further notice and without any refund of deposit. - Good Housekeeping
Inspection of the property will be made on departure and, providing everything is acceptable, the Good Housekeeping will be refunded within one week. - Cancellation
In the event of cancellation the deposit will not be refunded. If cancellation is notified within eight weeks of the start date, you will be liable to pay the full balance, unless the property is relet for the cancellation period. Guests are advised to insure against risk of losing whole rent in the event of cancellation. - Availability
Should the property not be available due to circumstances outwith our control (for example fire, theft or damage), we cannot guarantee to provide alternative accommodation. In this case all sums will be returned to you in full, but you will have no claim against us. - Number in your party
Under no circumstances shall the number of persons using the accommodation exceed the maximum stated on the booking form. We reserve the right to cancel the let, without refund of sums paid, should this condition not be observed. - Access
The property owner or her representative shall be allowed access at any reasonable time during the rental period, if required. - Damages
Guests are responsible for reporting and paying for any breakages or damage they cause to the contents, furnishings, or the property itself. - Terms
All terms are per week, 4pm Saturday to 10am Saturday. Guests agree that on departure, the accommodation is left in the same state of cleanliness and general order in which it was found. - Liability
Guests undertake to relieve the owners from responsibility for loss, injury, or damage to any member of the resident party, or their property, however caused, while resident in the letting property.